Policies

refuse serviceRight of Refusal – We reserve the right to refuse massage service if you have lesions, rashes, or other possibly contagious skin conditions.  We also reserve the right to refuse service to those who are intoxicated. Normal cancellation policy applies. Additionally, those who come in with a cold, flu, or other communicable diseases, are required to add the immune boost aroma therapy at the additional charge of $60 or they will be refused service.


hotel**Out-calls To Reno and Tahoe Area Upscale and Business Class Hotels. All appointments are $140/hour 9am-8pm and $200 8pm-9am and are for existing clients or for those willing to meet at a major hotel for safety reasons. House calls are limited to established clients for the well-being of all parties.  When booking, all appointments must be pre-paid.

Hospital and Hospice Out-calls can be booked in advance for 1 or more therapists.


 


coupon-iconGift certificates, 3rd Party Discounts, and specials are not applicable for all therapists as all therapists are independent contractors and decide when and how they will accept specials and gift certificates.

Third Party Internet Specials – we are accepting 3rd party internet specials during the weekdays 12-5pm and all are subject to availability. A valid credit/debit card is required for booking your appointment, but will only be charged in the event of cancellation with the 3rd party and non-cancellation of your appointment with us within the 24 hrs.


calendarReschedule – If you need to reschedule, please give at least 6 hours notice.

Cancellations – If you need to cancel, you must give at least 24 hours notice for a refund. Any cancellations less than 24 hours are non-refundable.

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